How do you perceive an item in excellent condition?

[Dusty]

In a bit of a quandary here....

Got my T2... yeah... it was described as boxed, excellent condition and only a few months old with the latest version software and a years warranty.

What I got was a box for another machine (serials don't match) a used coil with obvious use, a bottom shaft with adjustment marks throughout the shaft, various light scratches on the green shaft and scuff marks on the bottom of the battery compartment where it's been sat down to retrieve finds. The control box is OK and the display has a little scratch, nowt much...   

I don't know if it's just me but when it arrived I honestly thought is this a wind-up, seriously it cost £510 

Your thoughts please... I'm off for a double Jim Beam..

[legio11augustus]

dunno tis a lot of money to shell out,hopefully you will have forgot all about it by next week with all the finds you will make with it,and think its an absolute bargain

[relichunting]

If you bought it from a dealer and are not happy then ask for your money back.

If you bought it second hand from a private sale then not a lot you can do about it really,unless you got it from Ebay,then you could demand your money back or open an item not as described case agaist the seller

[Dusty]

Bought from a dealer via Paypal....

I'm getting drunk now... the pain is just too much.....

[Tafflaff (Rob)]

Ask for you money back as it is not as described, if he refuses then raise a complaint against the seller it will run for about 4 weeks and then e bay will refund you around 60% of the amount you paid , also you will be allowed to keep the machine. I know this as a buyer did it to me, the only difference is that I listed mine as in fair condition and listed all the defects. They still found in favour of a 'noones to blame' and refunded the buyer 60% of what he paid me . He also got to keep my machine and I got to keep all the payment.

[nfl]

i sold a mxt on tinternet,i sent it to a guy stating that it had minor cosmetic ware,,bent shaft,switch missing on unit etc,the bloke paid a decent price for it but then emailed me about the defects,,,so i said get it fixed and i will repay cost of fixing it,,came to £26 that i had to pay back,,,as i say it was a good price and everyones happy,,,,,,,,,,,,maybe worth a try asking the seller.

[relichunting]

I used to do a lot of selling and buying on Ebay,and by paying through paypal you should get 100% your money back.

Rob I do not know were you got this 60% and they get to keep the item from,it does not work like that at all mate,or did you agree a part refund with the buyer ?

How can paypal refund the buyer 60% of what he paid you . He also gets to keep the machine and you got to keep all the payment. This means paypal are losing out by paying the refund to the buyer?

Your a winner the buyer is a winner and paypal lose out by paying the buyer 60% 

Just recently paypal have tightened up the claim procedure,it always favours the buyer

If the buyer claims the item is not as described your forced to issue a full refund on return of the item,if you refuse or have emptied your account paypal will still take it,and put your account into a negative state

You will not be able to take any payments from buyers until your account is paid in full

[Dusty]

Hey chaps thanks for the info.

The thing that really bites my grapes is it was a lot of cash and not really as described, if he had the description as it is I may have offered a lower price or left it - what makes things worst is there is a new F75 about 30 miles away for around the same price.... My sodding luck!

Me and Jim are gonna have a chat but I think I'll get a returns number and send it back under the distance sale act or whatever it's called!  

[relichunting]

Be clever mate ask for a part refund of £100 or tell him your sending it back for a full refund.

Its only cosmetic damage at the end of the day,and will not effect how the detector works

[Tafflaff (Rob)]

I used to do a lot of selling and buying on Ebay,and by paying through paypal you should get 100% your money back.

Rob I do not know were you got this 60% and they get to keep the item from,it does not work like that at all mate,or did you agree a part refund with the buyer ?

How can paypal refund the buyer 60% of what he paid you . He also gets to keep the machine and you got to keep all the payment. This means paypal are losing out by paying the refund to the buyer?

Your a winner the buyer is a winner and paypal lose out by paying the buyer 60% 

Just recently paypal have tightened up the claim procedure,it always favours the buyer

If the buyer claims the item is not as described your forced to issue a full refund on return of the item,if you refuse or have emptied your account paypal will still take it,and put your account into a negative state

You will not be able to take any payments from buyers until your account is paid in full

This happened to me very recently, both times as a seller . I argued the toss because I wasnt in the wrong. Both listings I listed very accurately and described all marks scratches dents and dings. The buyers were trying it on , I refused any refund not even partial. With my DFX they gave the Buyer a 60% refund  (At Ebays loss.. Incredible i know)  With a Nintendo DS I was selling for spares or repairs they refunded the customer 100% (Again at Ebays loss ).

When it first happened to me I even phoned e bay screaming down the phone thinking that they were going to draw the amount back off me. The lady explained when neither party are at fault we often do this..................... 

[relichunting]

I always used to get screwed by paypal when a buyer claimed an item was not as described,they always favoured the buyer.

Strange as its the sellers that keep there business going

I rarely use paypal now, or sell much on Ebay 10% to Ebay 5% paypal fee's they just got to greedy.

Going off subject have you had a chance to test the Rutus out yet?

I have got my eye on another make that should be released in a week or two

[Tafflaff (Rob)]

I always used to get screwed by paypal when a buyer claimed an item was not as described,they always favoured the buyer.

Strange as its the sellers that keep there business going

I rarely use paypal now, or sell much on Ebay 10% to Ebay 5% paypal fee's they just got to greedy.

Same here - even though I did not lose out on those two occasions, it was so stressful I cant be bothered anymore. At least with the renaissance wax theres not a lot people can complain about 

[Dusty]

Not drunk but still not so good at emails asking for money back.

Anyone want to PM me a template please

[dances with badgers]

yes paypal will insure you get you cash back

[nobby]

I wouldnt worry about it....just use it and enjoy it