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Title: REGTONS do it AGAIN Post by: dingdong on August 02, 2016, 05:48:38 PM Recently I had reason to return my Garrett PRO-POINTER with an intermittent falcing problem,and as it was still under the manufacturer's warranty I sent it off for Carl to look at.
The first thing that impressed me was that I was informed that the probe had safely arrived. Secondly,a day later i received a text saying that there was an intermittent fault but as it was now Friday,a couple of further tests had to be carried out. Yesterday,i received a text from the Courrier saying that a package from REGTON'S would be arriving between the hours of 1:30 to 2:30,and surely enough it arrived at 1:45 today..... brilliant!! But it gets better still,the pointer I sent away for repair was replaced with a brand spanking new Garrett PRO-POINTER 2...complete with new holster,and new battery, absolutely free of charge !!Well I was absolutely gobsmacked !! All I can say is a HUGE THANKYOU to all at REGTONS,and when I replace my beloved MACRO RACER,it will be for a MK2 RACER bought from REGTON'S., Thanks Guys....👏👏👏👏👏👏👏👏👏👏👏👏👏👏👏......👍 Title: Re: REGTONS do it AGAIN Post by: Val Beechey on August 02, 2016, 09:19:15 PM You know what they say Chris.......flattery will get you anywhere ;D
Must agree with you on excellent service from Regtons. First class. |